Frequently Asked Questions


1.  Why am I breaking tools?

More than likely you are getting vibration or a movement of which you are not aware. This is commonly caused by worn collets.

2. Which is better – a V Point or Brad point drill? 

V points will work better if drilling all the way through the material.  The Brad Point seems to do better if drilling shallow (drilling shelf pins, for example).

3. How often should I change my collets?  

The rule of thumb is to change collets 2-3 times a year if running production (meaning 8 hours a day of routing).

4. Why aren’t my tools lasting as long? 

This could be due to a material change that you may or may not have been aware of, improper feeds and speeds, or the collets and/or holder.

5. What is a compression spiral?

A compression spiral is a spiral with an upcut on the bottom and a downcut on the top. This effectively pulls the material together and gives a clean edge on the top and bottom of the work piece.

6. What is the difference in an upcut and a downcut spiral?  

An upcut spiral pulls the chips upward or toward the shank, depending on how the tool is running. A downcut spiral forces the chips down away from the shank. It is also helpful in getting a clean edge on the work piece.

7. Where can I find my local distributor? 

You can call us anytime at 877-465-7012 or check our Distributor Page.

8. Can I buy direct from you?

We sell through a nationwide network of distributors exclusively.

9. How do I dial in my feed rate on my CNC?   

The rule of thumb is to keep increasing the feed rate until the quality of cut decreases to a point that it is not acceptable.  Back the feed rate off 10% and that is your optimal feed rate.

10. Do you make custom router bits for wood and router bits for plastic? 

Yes. Please send us a drawing or wood/plastic sample for a quote.

11.  Do you sharpen tools other than your own? 

Yes, contact us or your local distributor for more information.

12. What is an “O Flute” tool and why do they work better on plastic? 

An O Flute tool does not really cut any differently than a regular tool. The distinction is in the way it handles the chip. The O Flute curls the chip to allow it to cool and helps with rewelding of the chip.